Privacy Policy
Last updated: January 2025
1. Information We Collect
At FluentSpeak, we collect information to provide better services to our users. We collect information in the following ways:
- Account Information: When you create an account, we collect your name, email address, and password.
- Audio Recordings: We may record your voice during practice sessions to provide feedback and improve our AI services.
- Usage Data: We collect information about how you use our platform, including practice sessions, progress data, and feature usage.
- Device Information: We may collect information about your device, including browser type, operating system, and IP address.
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Personalize your learning experience
- Analyze and improve our AI algorithms
- Send you updates and educational content
- Respond to your inquiries and provide customer support
- Ensure the security and integrity of our platform
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our platform.
- Legal Requirements: We may disclose information when required by law or to protect our rights and safety.
- Business Transfers: In the event of a merger or acquisition, user information may be transferred as part of the business assets.
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of sensitive data in transit and at rest
- Regular security audits and updates
- Access controls and authentication measures
- Secure data storage and backup procedures
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You can request access to your personal information
- Correction: You can request correction of inaccurate information
- Deletion: You can request deletion of your personal information
- Data Portability: You can request a copy of your data in a portable format
- Opt-out: You can opt-out of marketing communications at any time
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and recommendations
- Improve our services and user experience
You can control cookie settings through your browser preferences.
7. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: nguyenkieuanwrrw61769@gmail.com